A power failure this morning knocked out phonelines and computers at university admissions service Ucas during one of its busiest periods, a spokeswoman has confirmed.

The Ucas head office in Cheltenham was hit by the widespread power failure, meaning that students were unable to use its phonelines or internet site to access information about finding a university place.

The power failure occurred at about 7.30am and affected many businesses in Cheltenham.

Power now appears to have been restored.

Tony Higgins, Ucas chief executive, said: "We are expecting a high volume of calls this afternoon after this morning's events. We ask that applicants bear with us if they have any trouble getting through."

Students can access information about clearing at EducationGuardian.co.uk/clearing.