Anonymous 

Why do press releases get such bad press?

Meddling clients ruin the message they want to communicate. Leave it to us, we know how to write
  
  

A monkey at a typewriter
PRs aren’t monkeys with typewriters. Leave us to do what we do best. Photograph: Juniors Bildarchiv/Alamy

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This, I’m sure you’ll agree, is the linguistic equivalent of running fingers down a chalkboard. Yet why do so many press releases generate so much of their own bad press by being littered with “the banana peel of speech”?

The press release in many ways is the axis around which the PR industry rotates. Given that you’ve successfully completed the often painful extraction of facts and newsworthy items from your client, this is the fun part. Crafting a message that’s informative and useful, and providing a context whereby journalists will see an advantage of sharing this with their readers.

The problem is, of course, the client. Many clients “micro-edit”. They fail to understand the purpose of the press release – as a conduit for relevant information. A jump-off point for journalists with their own minds, specialisms and agendas to include in their own articles.

Instead they treat it as if it is a finished marketing piece, slotting in more meaningless terms to puff it into something “less boring”. Press releases should be boring. The purpose is to provide solid information to journalists, not to whip them up into a frenzy, which is impossible anyway.

To get their money’s worth, many clients insert words like the ones in the opening paragraph, nearly always overlooking the value of taking some out. Sometimes they insist on their COMPANY NAME WRITTEN IN UPPER CASE. Journalists love that.

I have nearly been reduced to tears by the affronts to the English language caused by client edits. And if multiple sign-offs are required, the end result can be a Frankenstein’s monster, the true purpose long forgotten among folds of committee-driven drivel.

The purpose of a press release is to inform and contextualise. A good press release will include answers to “the two whys”. Why are you telling me this? Why should I care? A good press release should include information such as competitors, market potential, recent independent reports or research. You *must* answer that second why.

So what do we do to make it better? One PR executive said that they used to get the final, signed-off version and then bin it, sending out the (presumably better) original version instead. That’s more cool and naughty than I could ever be.

It’s perhaps a less risky idea to head them off at the pass. Be prepared. Have a single-pager in your company explaining the purpose of a press release. Something that you can stop and tap should anyone bring out their bumper bag of buzzwords. Have a banned list.

Show them this. They might not believe a PR bod, but perhaps Voltaire and Hemingway’s loathing of pointless adjectives might sway them.

And if there is anyone who is hiring or who might hire a PR company reading this, I urge you – remember why you hired us. We know what we’re doing. We might not know how to create a company or make investments. But we do know how to write. Let us do it well.

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